customers who haven’t messaged you in the last 24 hours). If your messaging limit is 1000 customers per 24 hours, it implies that once you have messaged 1000 unique customers in a period of 24 hours, you cannot further send messages to customers with whom you don’t have an active chat window (i.e.Your account’s messaging limit tells you how many unique customers you can message in a 24 hour rolling period. Healthy - This implies that your account’s quality rating (as assessed by WhatsApp) is High or Medium, as the messages that you have been sending to your customers in the last 7 days have been of good quality. There are three types of account status:
You will notice the two parameters listed right on top. To check out your Account Status and Messaging Limit, head to the Notifications tab on your Interakt dashboard. If your customers mark the messages as spam or block your number on Whatsapp, this could result in your quality rating going down. The quality rating is dependent on how your customers are perceiving the messages you send them. Your account status depends on the quality rating for your number, as assessed by WhatsApp. The quality and quantity of messages from your WhatsApp Business API number directly impacts your number’s Account Status and the Messaging Limit. While you get ready to dive in and explore the many features that we’ve built for you on Interakt, we would like to help you understand more about the types of Account Status of your WhatsApp business account and the available messaging limits. Once you have completed onboarding with Interakt, your WhatsApp API number will be enabled and ready for use.
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